Shipping & Returns
Shipping Methods Available:
- Delivery time is estimated on orders placed before 2 p.m. CST.
- No additional charges for APO/FPO destinations.
- Customer is responsible for return shipping charges
- A $10.00 surcharge per order applies to all orders shipped to Alaska and Hawaii.
- Orders shipped to Alaska or Hawaii may require an addition 3-5 business days for ground delivery.
NOTE: Business Days are Monday to Friday, excluding Federal Holidays with the United States.
- Customer is responsible for return shipping costs, and they must be prepaid. We cannot accept C.O.D. deliveries.
NOTE: All returned items will automatically have a 15% restocking fee.
- It is recommended that you use UPS or USPS for your return.
- Pack the item(s) securely in the original product packaging, if possible. All products must be returned in good condition to ensure full credit.
- Before sending your return shipment, please remove all extra labels from the outside of the package.
- Send the return package to the following address:
1811 NW 20th Street
Miami FL 33142
- Keep the Return Tracking Number for your return package to monitor delivery status.
- To receive credit, items must be returned within 14 days of delivery.
- A credit to the original method of payment will be issued within 10 days of receipt of returned package.
- Credit for gift returns will be issued to the original purchaser/method of payment.